GLPI Version Migration Guide

The complete guide to update GLPI is available on the GLPI site.

Prerequisites

  • PHP parameters: You must check that you have allocated enough memory and execution time in PHP.
  • PHP and MySQL: Make sure your server is running supported versions
  • PHP Extensions: remember to check (if you migrate to a new machine) that you have installed all of the needed php extensions:
    • php-ldap: to connect to the directory
    • php-imap: gateway to the mail

<note> GLPI requires MySQL >4.1.2 </note>

<note warning> For GLPI versions 0.72 and higher, PHP4 is no longer supported. Please note, moreover, that some plugins compatible with GLPI 0.71 do not already support this version of PHP. </note>

<note warning> Before the migration, you must remove the plugins directory from GLPI. You must not try to update the plugins after after the new version of GLPI is functional. </note>

Potential error messages

If, during the migration, you encounter a blank page, do not worry:

  • Switch to debug mode
  • Check the rights on the files:
    • config files: read/write for the web server (apache) user
    • files / belongs to the web server (apache) user

<note> If the situation persists, you can ask for help on the forum. Before posting, please read the guidelines for forum use. </note>