You just have installed GLPI... but what next ?

This article will help you to quickly start with GLPI

I) Users

The GLPI installer automatically creates several default users. We strongly advise you to change them as soon as possible and to add users that can connect to GPLI interface.

To do so, go in the “Administration” menu and then :

  • click on “Users” menu
  • add a new user
  • enter information about this user

“Post-only” users can file tickets through the helpdesk module.

“Normal” users have access to information about the inventory, but in read only mode: they can't modify or add any data. This type of user is more dedicated to a manager that needs reports and stats.

“Admin” users have same rights as “normal” users but they can also add, modify and delete data. This type of users is more dedicated to a technician who works daily with GLPI.

“Super-admin” users have the same right as “admin” users but the can configure the application, backup the database, restore it, etc. This type of users is more dedicated to an “IT manager” or an application manager who has all permissions.

II) Collect data

Before you begin to enter your inventory, it is necessary to collect some information that will be useful during typing.

Technical information :

  • about materials
  • about software
  • about networks

- …

Financial and sales information :

  • buying price
  • buying date
  • first use date
  • inventory reference

- …

Commercial information :

  • supplier (address, …)
  • producer

- …

III) Titles

You have to indicate to GLPI some information which would be available from the different drop down lists.

Information that has to be entered from the “Administration” menu : - “Configuration” - “Titles”

The titles correspond to the specificities of your materials.

sites → e.g. “Sales department”, son of “Mother company site” machines type → workstation, laptop, mac, server, …

IV) Companies

In order to attribute a supplier to a material, you previously must have created a company entry for the supplier.

This can be done through the “Management” menu :

  • Companies
  • Add a new company

V) Templates

Templates should be created first in order to avoid repetitive tasks on materials or software

This is one of the most used features when your material pool is quite homogeneous.

Don't forget to prepare the information that will be the same on every inventory item (site, type, responsible technician, OS, supplier, …)

Here is an example for a computer template in “Inventory” menu :

  • Click on “Computer”

- “Manage template”

  • Add a template
  • Enter template name
  • Enter information (that you previously have collected)

VI) Inventory

Now you can enter your equipment data. You might use templates to facilitate your task.

You could set up automated inventory collection with OCSInventory, so data about your computers and the installed software will be collected and updated automatically.

For further information on how to manage the life cycle refer to this equipment life cycle article, for further information on OCSInventory refer to the OCSNG-FAQ.

Good Luck